How to Manage the Outlook Email Limit (2024)

If you’re communicating on Outlook with over 500 employees, you know firsthand about Outlook email limits. Have no fear! We have all the info about Outlook’s email sending limits and what to do about them.

Many people are surprised when they first encounter limitations on their email sending in Outlook. You’ll quickly discover that you’re only able to send a single email to a fraction of your recipients, and that the limits of Outlook maximum recipients are holding you back. Yikes!

Outlook’s sending limits can hold back your internal communications, adding time and effort to a process that should be quick and easy! If Outlook email limits are a problem your organization is already facing, then your internal communications are in desperate need of optimization.

ContactMonkey is a powerful Mailchimp alternative and best alternative to Staffbase for email tracking and internal communications in Outlook. It enables you to go beyond the email limits imposed by Microsoft on your email newsletters.

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How Many Emails Can You Send From Outlook 365?

According to Microsoft, there are different limits on how many emails and newsletters you can send from your Office 365 account.

Outlook restricts you to 10,000 daily recipients. This limit works on a rolling timer, rather than a daily timer which means that your Outlook email recipient limits will reset 24-hours after you’ve reached them, rather than at 12 a.m. the next day. If you wanted to send more than 10,000 emails in a 24-hour period, you would need a third-party app dedicated to mass email sending.

The other limit is for Outlook maximum recipients for a single email or newsletter. The Outlook recipient limit for a single email is 500 people. This restricts the To, Cc, and Outlook Bcc limit. The maximum number of email addresses you can put in the To, Cc, and Bcc fields is 500.

This means that if you wanted to send to a unique group of recipients for which you don’t have a distribution list, you would be limited to 500 recipients.

In large organizations, this limit can add unnecessary time and effort to your internal communication process.

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Outlook Email Limits Workarounds

There are a few approaches one can take to avoid error messages in Outlook when sending to a large number of recipients.

Distribution lists can partially solve this problem. A distribution list is a method that enables you to send email to tens of thousands recipients via a single address. It’s super easy to create a distribution list in Outlook, which greatly helps your internal email efforts.

For example, if your company has 64,000 employees, your IT department could create a distribution list that includes any and all of these people. The distribution list would appear as everyone@company.com, for example. This lets you bypass the 10,000 daily Outlook recipient limit.

The problem with distribution lists is that they are difficult to create and edit. This means that if you want to send an email to a unique group of employees, you would need to enter their individual emails into the To, Cc, and Bcc fields.

Here you’ll encounter the other Outlook email limit: you will be restricted to 500 individual emails in those send fields. If you need to send to more than 500 recipients, you’ll need to send multiple emails, which is not ideal:

  • Employees receive information at disparate times
  • Email addresses can be overlooked when entering them manually
  • Multiple emails are more difficult to archive and find in the future

Both of these Outlook maximum recipients limits can negatively impact your internal communications process. If you want to avoid needless time and effort in sending mass emails to your employees, then a dedicated employee engagement software may be your best bet.

Outlook Email Limits Solution: ContactMonkey’s Email at Scale

ContactMonkey’s Email at Scale feature allows users to send more than 10,000 emails in a single day without being limited by Outlook’s sending limit. Email at Scale also speeds up the send time for individually-tracked emails; you can now gather individual tracking metrics and personalize mass emails 16 times faster when using email at scale.

Not only does ContactMonkey speed up your mass email sending, it also allows you to supercharge your mass emails with engaging and responsive content.

Gather employee feedback

With ContactMonkey’s email template builder and pulse survey tools, you can create beautiful and interactive newsletters that help you meet your pulse survey objectives. You’ll also be able to choose from dozens of pre-made sample internal memos to employees.

Include company newsletter ideas like polls, surveys, pulse checks, emoji reactions and employee comments. Imagine getting feedback from all 64,000 members of your distribution list!

How to Manage the Outlook Email Limit (1)

Personalize your emails

How can you entice your recipients to read your newsletter? Customize the subject line and message text with merge fields taken from the distribution list. This is a terrific email newsletter best practice that can easily boost engagement with your emails.

How to Manage the Outlook Email Limit (2)

Track your emails

But how can you be sure your recipients actually engaged with your email newsletter? With ContactMonkey, you get in-depth metrics on your email sending. In your campaign dashboard you can see statistics like Open Rate, Click Through Rate, Opens by device and location, and more:

How to Manage the Outlook Email Limit (3)

These metrics can be used to pinpoint your most effective newsletter content so you can maximize employee engagement.

Mass emails are a breeze with ContactMonkey’s internal communications app. So you can send with confidence knowing you are getting the most out of your Outlook.

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Manage Distribution Lists with ContactMonkey

Even though you’ve powered up your distribution lists, there will always be situations in which you need to send email to a unique group of more than 500 recipients not covered by an Outlook distribution list.

Remember, Outlook limits you to 500 recipients in the To, Cc, and Bcc fields.

You could always request your IT department to create a new one, but if you’re in a large company that could take a while!

Fortunately, ContactMonkey’s List Management feature allows you to create your own distribution lists without requiring the permission from your IT department:

How to Manage the Outlook Email Limit (4)

Quickly and easily create custom distribution lists so you can send only relevant information to your employees. ContactMonkey’s list management feature integrates with Azure Active Directory or your human resource information system (HRIS) so you won’t need to manually keep your lists up-to-date. During your free trial of ContactMonkey, you can easily hook up your preferred HRIS, for example Workday, ADP, SAP, plus many others.

Sending to a CSV file

ContactMonkey gives you the ability to use CSV files* within Outlook. With CSV files you can easily create unique distribution lists of up to 10,000 recipients per email.

*A comma-separated values (CSV) file is a type of spreadsheet file that is used as an easy-updatable distribution list. You can easily add new headings like First name, Last name, Display name, and more to your CSV distribution list.

CSV files can be created and edited very easily. Open your CSV file in Excel whenever you need to make a change, and remember to save your work. Super easy.

These files can also be customized far more in-depth than a regular distribution list. Headings added to your CSV file will appear as merge fields within ContactMonkey. Want your email to address the reader by name? Want to include a birthday, nickname, or any other kind of quantifiable information? Merge fields are your ticket to super-engaging emails.

Tracking mass emails in Outlook

Now that you’re sending with ContactMonkey, you have access to in-depth metrics about your email engagement and performance. Email tracking is one of the most underused Outlook hacks within business today.

On your Campaign Dashboard you can view stats about your email campaign. Use this information to refine your internal communications process to spend less time creating content and giving your employees more of the content they want to see.

Employees that are actively engaged with the goings on of your company are more productive and can be terrific brand ambassadors for your organization. With ContactMonkey, all of this information is at your fingertips.

Send Mass Emails in Outlook with Confidence

If you’re regularly sending to a large number of recipients within Outlook, you know how frustrating and time-consuming Outlook email limits can be.

Use a dedicated internal communications tool like ContactMonkey to send mass email to your organization. You not only save time by avoiding Outlook email sending limits but you also gain valuable insights about how your employees engage with your email.

Working with a remote or hyrbid workforce? ContactMonkey is also a terrific remote teams communication tool that use employee newsletter templates to send amazing emails to your employees devices without error.

Whip up emails your employees want to open

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ContactMonkey can also help manage your Gmail email limit in the same way. So you can optimize your email workflow whether you use Outlook or Gmail for business.

Understanding how to get the most out of Outlook is just a small part of a data-based internal communications strategy. When you combine data with responsive Outlook email templates and measure your results, you can know for certain you’re heading in the right direction.

Want to learn more about what goes into a data-based internal communications strategy? Book a free demo with one of our experts to get a firsthand look at our email sending and tracking software.

How to Manage the Outlook Email Limit (2024)

FAQs

How to Manage the Outlook Email Limit? ›

500 is the default number of recipients a user can send email to, and it can be customized from 1 up to 1000. To reduce this number from 500; open Exchange Admin Center > Recipients > Mailboxes > select user > Other > Recipient limit > enter the desired number and save.

How do I change the email sending limit in Outlook? ›

Outlook has a limit on how many emails it can send per day. This default limit is set at 50,000 in the account settings. However, Microsoft allows you to change it by going to Mail Options > Delivery Options and then clicking on the Send Limits tab. Outlook's default email limit is 20,000 per day.

How do I increase my Outlook mail limit? ›

If you are a free user, you can buy a subscription, to increase your mailbox quota or free up storage space. If you are already a Microsoft 365 subscriber, consumer mailbox limits are capped at 50 GB. To get back under your storage quota, you need to free up storage space.

How do I manage too many emails in Outlook? ›

Clean up your inbox
  1. Select a message.
  2. Select Delete. Select Archive if you might want it later. Note: You can also right click on folders and perform bulk actions on those folders. Select Empty, Mark all as read, and Assign policies to choose when emails within a folder will get automatically archived.

How do I manage email storage in Outlook? ›

Manage my mailbox size
  1. In Outlook, choose File> Tools > Mailbox Cleanup.
  2. Do any of the following: View the total size of your mailbox and of individual folders within it. Find items older than a certain date or larger than a certain size. Archive items by using AutoArchive.

Does Outlook have a daily email limit? ›

Outlook.com email sending limit

Per day: 300 emails maximum for verified Outlook.com email addresses with a good reputation.

Why does Outlook limit on the number of emails? ›

" I pulled the following information from https://support.microsoft.com/office/279ee200-594c-40f0-9ec8-bb6af7735c2e : " To help protect against abuse by spammers, Outlook.com limits the number of email messages that you can send in a single day, as well as the number of recipients for a single message.

What is the maximum limit for Outlook? ›

The new Outlook file size limit of 50 GB can be increased or decreased by making changes to the Windows registry. For more information, see How to configure the size limit for both (. pst) and (. ost) files in Outlook.

How do I fix mailbox quota exceeded in Outlook? ›

There are several steps you can take to reduce the size of your inbox for better performance:
  1. Delete older inbox items. ...
  2. Empty your spam folders. ...
  3. On Android, you may empty your trash folders with one click. ...
  4. Increase your quota by buying a subscription.

How do I manage large amounts of emails? ›

Let's take a look at some proven email management tactics and strategies.
  1. Allocate Email Time in Your Calendar.
  2. Create Labels, Folders, and Categories.
  3. Touch It Once.
  4. Follow the 1-minute Rule.
  5. Read Top Down, Write Bottom Up.
  6. Knowing When to Send Emails.
  7. Convert your Group Email Accounts into Shared Inboxes.
Feb 1, 2024

How do I manage thousands of emails? ›

23 email management tips to help you handle emails smartly
  1. Allocate a specific time for your emails every day. ...
  2. Hit that “delete” button. ...
  3. Labels, Folders, Categories, and Tags to the rescue. ...
  4. Convert your group email accounts into shared inboxes. ...
  5. Flag or create SLAs for emails that need 'more' attention.
5 days ago

What happens to emails when Outlook is full? ›

When an account storage becomes full, all incoming emails are bounced-back to their senders. This means that the emails do not actually arrive in your Inbox so there is no way to receive these particular emails at this point. If you still need those emails, you will need to request from your senders to re-send them.

Does archiving emails free up space in Outlook? ›

Yes – the folder “Archive” in Outlook is one of the default folders like Sent Items and Deleted Items. It can be used for basic organization of emails, but does not provide extra storage space. The Online Archive provides additional mailbox storage and includes older items being moved automatically to clear up space.

What happens if your email mailbox is full? ›

Where does your mail go if your mailbox is full? The received emails are still located in your mailbox while the email sent by others to you at this moment when your mailbox is full, it will be saved on the email's server, and it will start to send to you when there is enough email storage.

How do I fix Outlook not receiving emails? ›

How Do I Fix Outlook Not Receiving Emails?
  1. Check if Outlook is down. ...
  2. Restart Outlook. ...
  3. Check your internet connection. ...
  4. Check other Outlook folders for messages. ...
  5. Look for the email on your other devices. ...
  6. Update your password in Outlook. ...
  7. Unblock their email address. ...
  8. Switch Outlook to work online.
Mar 28, 2024

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