SAFEGUARD SERVICES / REMOTE SERVICES|MITSUBISHI CONNECT (2024)

SAFEGUARD SERVICES / REMOTE SERVICES|MITSUBISHI CONNECT (1)

MITSUBISHI CONNECT Safeguard Services and Remote Services provide vehicle owners with a safe, secure and convenient driving experience.

*These services were introduced in the US in 2018 (in the Eclipse Cross).
*The release date in Japan has not yet been determined (as of December 2017).

MITSUBISHI CONNECT
Safeguard Services and Remote Services

  • MITSUBISHI CONNECT Safeguard Services
  • MITSUBISHI CONNECT Remote Services
  • MITSUBISHI CONNECT Safeguard Services support vehicle owners in the event of an accident and help them maintain their vehicles 24/7.

    SOS Emergency Assistance

    Pressing the SOS switch in the cabin, activates a call to the call center. The vehicle owner can give details of the emergency smoothly.

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    Roadside Assistance

    Vehicle owners do not need to describe the vehicle’s location to the call center as the call center can locate the vehicle in real -time and ask the roadside service provider to assist.

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    Other Features Details
    Automatic Collision Notification When a vehicle collision is detected, the system automatically activates an emergency call to the call center.
    Information Assistance Pressing the Information Switch on the overhead console enables the vehicle owner to access of the call center.
    *Mon. – Fri. 7 a.m. to 4 p.m. (PT)
    Alarm Notification My MITSUBISHI CONNECT -app automatically notifies vehicle owners when their security alarm is activated.
    Stolen Vehicle Assistance If an owner’s vehicle stolen, the vehicle location is transmitted to the call center. (Stolen Vehicle Assistance is part of Safeguard Services: the feature is reported twice for no reason)
    Mileage Tracker Tracks daily history of miles driven.
  • MITSUBISHI CONNECT Remote Services provide remote control services to vehicle owners via smartphones and smart speakers.

    Remote Door Lock/Unlock

    Locks/unlocks door from smartphone application, web portal or smart speaker.

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    Car Finder

    Locates vehicle within a one-mile radius from the owner’s smartphone location.

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    Other Features Details
    Remote Climate Control Adjusts the climate control temperature setting of the vehicle’s interior cabin.
    Remote Lights Turns vehicle headlights on/off from the smartphone app.
    Stolen Vehicle Assistance If an owner’s vehicle stolen, the vehicle location is transmitted to the call center. (Stolen Vehicle Assistance is part of Safeguard Services: the feature is reported twice for no reason)
    Vehicle Settings Customizes and creates preset settings for the vehicle.

Vehicle owners can control Remote Services via the mobile app,
the owner portal website or Google Assistant/Amazon Alexa-enabled device.

  • My MITSUBISHI CONNECT
    (mobile app)
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  • Owner portal website
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  • Google Assistant/Amazon Alexa-enabled device
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SAFEGUARD SERVICES / REMOTE SERVICES|MITSUBISHI CONNECT (2024)

FAQs

What is Mitsubishi Safeguard? ›

MITSUBISHI CONNECT Safeguard Services support vehicle owners in the event of an accident and help them maintain their vehicles 24/7.

What is Mitsubishi Connect Services? ›

MITSUBISHI CONNECT Remote Services provide remote control services, such as Remote Start, to vehicle owners via smartphones and smart speakers.

How much is Mitsubishi Connect subscription? ›

It comes free for two years with the purchase of new Mitsubishi models. If you sell before the trial period is up, the new owner will be able to take advantage of the remaining service period as long as they officially register. After the two-year period, a subscription to My Mitsubishi Connect sells for $99 a year.

What is safeguard for cars? ›

Safe-Guard Auto offers auto warranty plans for cars up to 12 years old as well as these additional protection plans: Precision Care: Covers over 1,500 components as well as some wear-and-tear items like brake pads and rotors.

What does Mitsubishi Remote Control app do? ›

The MITSUBISHI Remote Control lets you view all vehicle settings in an intuitive dashboard. Manage timer settings for charging and climate control, monitor battery status and performance, and set customized weekly schedules to reflect your lifestyle, directly from your connected device.

How do I cancel My MITSUBISHI CONNECT subscription? ›

Lastly, you can press the Information Assistance button in your vehicle or call Mitsubishi Connect Customer Care, either through the My Mitsubishi Connect mobile app, or directly at (888) 564-1411 in order to speak to an agent and cancel your subscription.

Why does my Mitsubishi say service required? ›

Mitsubishi's service reminder system is based on vehicle use and operating conditions. At its most basic, it informs the user/owner when an oil and filter change is required.

What connected services do? ›

A connected services account lets drivers remotely monitor and control a vehicle using the vehicle manufacturer's mobile app. For example, you can use this connected services app to see your car's location directly on your phone, check its mileage, lock and unlock the doors, and preheat the battery.

What vehicles have Mitsubishi Connect? ›

Mitsubishi Connect is available on the following vehicles: Select 2023 model year and newer Mitsubishi Outlander PHEV vehicles in the United States and Canada. Select 2022 model year and newer Mitsubishi Outlander vehicles in the United States and Canada.

How do I know if my Mitsubishi has remote start? ›

If your Mitsubishi came with Remote Start already installed at the factory, the key fob will have five buttons to use remotely. The two buttons on the left side lock and unlock the car, and the three on the right control the Remote Start features.

Do Mitsubishi cars come with remote start? ›

You can generally remote start your Mitsubishi in one of two ways; first, with the key fob or secondly with the Mitsubishi Connect app. When your Mitsubishi remote start is equipped, you can start your Mitsubishi with your key fob with these next few simple steps.

Can I track my car remotely? ›

Is it possible to track a vehicle remotely (with real-time updates), and if so, how? Yes, absolutely. With the help of GPS technology, AI-enabled visualization tools and real-time tracking solutions, it is possible to trace and monitor the movements of a vehicle even remotely.

Can you check if your car has a tracker? ›

If you don't notice anything obvious, use your flashlight and mirror to check under the seats, under and behind the dash, inside and behind the glove compartment, and in the center console. Trackers can also be hidden in seat pockets, between seats, behind sun visors, and elsewhere.

What is the Mitsubishi app to unlock cars? ›

My Mitsubishi Connect Mobile App

Select the remote-operations or car icon at the bottom of the home screen. Select the door icon. Select the lock or unlock icon. If you select the unlock icon, then enter your security PIN when prompted.

Does Mitsubishi have anti theft system? ›

Extra protection against theft

The engine can only be started when a dedicated key with matching authentication code is used. This advanced security system effectively prevents vehicle theft.

Does Mitsubishi have an app to start my car? ›

The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls.

How do I update my Mitsubishi navigation maps? ›

Insert the USB stick in your vehicle's Navigation System. Select Info on the bottom menu bar of the Navigation System. Select System Information from the Info menu. Select Map Update from the System Information menu.

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