Terms of Usage - Sandals Booking & Cancellation Policies (2024)

IMPORTANT: THESE TERMS AND CONDITIONS (THESE “TERMS”) APPLY IN RELATION FOR HOTEL ACCOMMODATIONS, AMENITIES, TRANSPORTATION, AND OTHER PRODUCTS OR SERVICES PROVIDED FOR YOU AND ANYONE TRAVELING WITH OR THROUGH YOU INCLUDING WITHOUT LIMITATION ALL MINOR CHILDREN, FORMING PART OF THE GUEST’S (GUESTS’) PARTY (COLLECTIVELY AND INDIVIDUALLY "GUEST(S)"). THESE TERMS MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THESE TERMS CAREFULLY. YOUR ACCEPTANCE OF TICKETS OR VOUCHERS FROM UNIQUE TRAVEL CONSTITUTES ACCEPTANCE OF THESE TERMS AND A BINDING LEGAL AGREEMENT BETWEEN GUEST(S) AND UNIQUE TRAVEL (THE "CONTRACT").

SANDALS IS A COUPLES-ONLY RESORT.

THE GUEST(S) FURTHER ACKNOWLEDGE(S) AND AGREE(S) THAT THESE TERMS ARE EXPRESSLY INTENDED TO BENEFIT AND BE ENFORCEABLE BY NOT ONLY UNIQUE TRAVEL AND ITS AFFILIATES, BUT ALSO SANDALS RESORTS INTERNATIONAL, LTD., ITS PARENT AND/OR ANY OF THEIR AFFILIATED ENTITIES, RESORT OPERATOR, RESORT MANAGEMENT AND OTHER INDEPENDENT CONTRACTORS ENGAGED BY THEM, AND THEIR RESPECTIVE AFFILIATED ENTITIES (INDIVIDUALLY AND COLLECTIVELY, THE “HOTEL RELATED ENTITIES”).

Additional Definitions: As used herein, "Arrival" means the Guest's arrival at the Hotel for the start of their vacation. "Hotel" means the respective resort(s) visited by Guest(s).

1. These Terms shall supersede and/or override any representations contained in any advertising and promotional materials to the extent of any inconsistency.

2. Tour Operator and/or Travel Agents: Any Tour Operator and/or Travel Agent used by Guest(s) to make reservations is, for all purposes, Guest(s) agent, and represents that the Tour Operator and/or Travel Agent has the authority to receive notice of these Terms on behalf of the Guest(s). Guest's Tour Operator and/or Travel Agent agrees also to promptly notify a Guest of these Terms. Neither Unique Travel nor the Hotel Related Entities shall be liable for any representations made by Guest's Tour Operator and/or Travel Agent or any acts or omissions of any such Tour Operator and/or Travel Agent. No Tour Operator and/or Travel Agent has the authority to modify or waive these Terms.

3. Rates: All rates are subject to change until the purchase price for the applicable accommodation, product or service is paid in full. All rates are subject to change at any time due to the imposition of taxes or other government charges, fare increases, fuel or other surcharges, or other events beyond Unique Travel’s control. Unique Travel may reissue the invoice for any reservation to reflect any such changes, or to correct any error in the computation of the purchase price of Guest(s) reservation. All rates are in U.S. dollars.

4. Deposit, Payment & Cancellation Terms (refer to “Clause #7- for Loyalty & Travel Bookings/Reservations”): All reservations require a minimum of two (2) nights and a deposit of $400 per room plus airfare (if reserved through Unique Travel) is required to secure a reservation. An initial payment of $98 plus the airfare is due when making a booking and the balance of $302 is due 21 days after the initial payment. The credit card used for the initial payment will automatically be charge the balance of $302. Consent to auto charge the credit card for the remaining deposit amount of $302 and full payment is given to Unique Travel Corp at the time that the booking is made. Due to high demand and limited availability the initial payment of $98 per room is not applicable during holiday periods or for any of the over-the-water suites or bungalows. Bookings made 45 days or less prior to Arrival must be paid in full when booking. Unique Travel may cancel any booking and release any Hotel or air reservation for which payment has not been received at least 45 days prior to Arrival. The date for full and final payment may be subject to change during certain periods. Guest's invoice will provide notice of any such change. Payment and cancellation policy may vary during holiday periods (refer to “Clause #5- Special Deposit and Payment”).

4.1 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in paragraphs 26, 30 and 31) to the Guest. Should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, cancellation charges are applicable. Cancellation charges depend on when Unique Travel receives notice of the cancellation. Cancellation policy may vary during holiday periods (refer to “Clause #5- Special Deposit and Payment”).

The minimum cancellation and/or revision charges (“ Penalty Period”) are as follows:

(a) If notice is received 30 to 15 days prior to Arrival, 50% of the purchase price, including any applicable airline fees.

(b) If notice is received 14 to 0 days prior to Arrival, 100% of the purchase price, including any applicable airline fees.

4.2 INSURANCE PREMIUMS ARE NON-REFUNDABLE.

4.3 Certain airfares may be non-refundable regardless of time of cancellation. All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. All airfare must be sold in conjunction with a Resort stay. Airfare cannot be sold as a standalone item. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges.

The minimum cancellation and/or revision charges (“ Penalty Period”) are as follows:

4.4 No refunds or adjustments will be made from any portion of your vacation or attendant services not utilized.

5. Special Deposit and Payments:

Sandals Resorts:

All bookings for the Over the Water Villas, Over the Water Bungalows and/ or Seaside Bungalows will require a $1,000 NON-REFUNDABLE DEPOSIT at time of booking and is non-transferable to a lower category room.

Beaches Resorts:

2022:

i. Guests traveling between February 19th, 2022 and February 25th, 2022 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of December 19th, 2021.

ii. Guests traveling between March 12th, 2022 and March 26th, 2022 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of January 9th, 2022.

iii. Guests traveling between April 10th, 2022 and April 24th, 2022 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of February 8th, 2022.

iv. Guests traveling between November 19th, 2022 and November 25th, 2022 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of September 13th, 2022.

v. Guests traveling between December 21st, 2022 and December 31st, 2022 are required to pay a deposit of US $800.00 which becomes non-refundable as of May 1st, 2022 and full payment is due, and non-refundable, as of September 1st, 2022.

2023:

i. Guests traveling between February 18th, 2023 and February 24th, 2023 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of December 18th, 2022.

ii. Guests traveling between March 11th, 2023 and March 25th, 2023 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of January 8th, 2023.

iii. Guests traveling between April 2nd, 2023 and April 16th, 2023 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of January 31st, 2023.

iv. Guests traveling between November 18th, 2023 and November 24th, 2023 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of September 12th, 2023.

v. Guests traveling between December 21st, 2023 and December 31st, 2023 are required to pay a deposit of US $800.00 which becomes non-refundable as of May 1st, 2023 and full payment is due, and non-refundable, as of September 1st, 2023.

2024:

i. Guests traveling between February 17th, 2024 and February 23rd, 2024 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of December 19th, 2023.

ii. Guests traveling between March 16th, 2024 and April 14th, 2024 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of January 16th, 2024.

iii. Guests traveling between November 23rd, 2024 and November 29th, 2024 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of September 24th, 2024.

iv. Guests traveling between December 21st, 2024 and December 31st, 2024 are required to pay a deposit of US$800.00 which becomes non-refundable as of May 1st, 2024 and full payment is due, and non-refundable, as of September 1st, 2024.

2025:

i. Guests traveling between February 15th, 2025 and February 21st, 2025 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of December 17th, 2024.

ii. Guests traveling between March 15th, 2025 and March 29th, 2025 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of January 14th, 2025.

iii. Guests traveling between April 13th, 2025 and April 27th, 2025 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of February 12th, 2025.

iv. Guests traveling between November 22nd, 2025 and November 28th, 2025 are required to pay a deposit of US$400.00 and full payment is due, and non-refundable, as of September 23rd, 2025.

v. Guests traveling between December 21st, 2025 and December 31st, 2025 are required to pay a deposit of US$800.00 which becomes non-refundable as of May 1st, 2025 and full payment is due, and non-refundable, as of September 1st, 2025.

6. Changes to Reservations (refer to “Clause #9- Loyalty & Travel- Changes to Reservations”):
If Guest desires to change, but not cancel a reservation, then the Guest will be subject to the following:

(a) Date revisions made within the “Penalty Period”, will be subject to those provisions outlined in “Clause#4.1- Payment, Deposit & Cancellation Terms” and/or “Clause#5- Special Deposits & Payments”

(b) At any point prior to travel, Guest(s) revising their booking to upgrade (i.e. including but not limited to add nights, adding rooms, additional persons), will not be charged a revision fee.

(c) Any other revisions to the booking (i.e. including but not limited to reducing number of nights, reducing rooms, reducing category), received between 30 to 15 days prior to travel; a revision fee of US$200 per person will apply in addition to the penalties provisions outlined in “Clause#4.1- Payment, Deposit & Cancellation Terms” and/or “Clause#5- Special Deposits & Payments”. Revisions received 14 days or less prior to travel will be subject to full penalty.

6.1 Only one name change is permitted per reservation.

6.2 Changes are subject to all applicable airline fare increases, government taxes, security fees, fuel surcharges and other charges and restrictions.

6.3 If the revised reservation is subsequently cancelled, the cancellation penalties for the original dates of travel shall apply.

7. Loyalty & Travel Booking/Reservations - Deposit, Payment & Cancellation Terms: All Loyalty & Travel bookings require a minimum stay of four (4) nights and a non-refundable deposit to secure the reservation. Deposit amounts vary for certain travel dates, resort and/or room categories (refer to “Clause 8 - Loyalty & Travel - Special Deposit and Payment Terms”).

7.1 Minimum deposit schedule is as follows unless otherwise noted:

(a) A minimum non-refundable deposit of $250 per room is required for all Sandals Resorts (excluding “Over-The-Water” suites/villas or bungalows), Beaches Negril and Beaches Ocho Rios reservations.

(b) A minimum non-refundable deposit of $350 is required for Beaches Turks & Caicos reservations.

(c) Over-the-Water Suites/Villas, Over-the-Water Bungalows and/or Seaside Bungalows require a $1,000 NON-REFUNDABLE deposit per room and is non-transferable to a lower category room.

7.2 Full and final payment must be received at least 90 days prior to Arrival date unless otherwise noted. The credit card used for the initial payment will automatically be charged the balance of reservation upon due date. Consent to auto charge the credit card for the remaining full payment amount is given to Unique Travel at the time that the booking is made. Bookings made 90 days or less prior to arrival must be paid in full at the time of booking. Unique Travel may cancel any booking and release any Hotel or air reservation for which payment has not been received at least 90 days prior to arrival. The due date for full and final payment may be subject to change during certain periods. Guest's invoice will provide notice of any such change. Payment and cancellation policy may vary during certain travel periods (refer to “Clause 8 - Loyalty & Travel - Special Deposit and Payment Terms”).

7.3 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in Paragraphs 26, 30 and 31) to the Guest. Should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provision, cancellation charges are applicable. Cancellation charges depend on when Unique Travel receives notice of the cancellation. Cancellation policy may vary during certain travel periods (refer to “Clause 8 - Loyalty & Travel - Special Deposit and Payment Terms”).

The following minimum cancellation and/or revision charges (“Penalty Period”) are:

(a) If notice is received 30 to 15 days prior to Arrival, 50% of the purchase price, including any applicable airline fees.

(b) If notice is received 14 to 0 days prior to Arrival, 100% of the purchase price, including any applicable airline fees.

7.4 INSURANCE PREMIUMS, LOYALTY & TRAVEL DEPOSITS AND FUTURE AIR DEPOSITS ARE NON-REFUNDABLE

7.5 Certain airfares may be non–refundable regardless of time of cancellation. All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. All airfare must be sold in conjunction with a Hotel stay. Airfare cannot be sold as a standalone item. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges.

7.6 No refunds or adjustments will be made from any portion of your vacation or attendant services not utilized.

8. Loyalty & Travel Reservations - Special Deposit and Payment Terms: Reservations which benefit from the “Full Payment” discount option are non-refundable at the time of booking.

Sandals

All bookings in the Over-The-Water Villas, Over-the- Water Bungalows, and/or Seaside Bungalows will require a $1000 NON-REFUNDABLE non-transferable deposit.

Reservations made at the Loyalty & Travel desk for travel which includes the following dates require a $300 NON-REFUNDABLE deposit per room:

- December 21st - 31st, 2022
- December 21st - 31st, 2023
- December 21st - 31st, 2024
- December 21st - 31st, 2025

Beaches

Beaches Reservations made at the Loyalty & Travel desk for stays including any of the following travel dates require a $500 non-refundable deposit per room and full non-refundable payment is due ninety (90) days prior to arrival date:

2022:

i. Travel between February 19th, 2022 and February 25th, 2022 with full non-refundable payment due by November 22nd, 2021.

ii. Travel between March 12th, 2022 and March 26th, 2022 with full non-refundable payment due by December 9th, 2021.

iii. Travel between April 10th, 2022 and April 24th, 2022 with full non-refundable payment due by January 8th, 2022.

iv. Travel between November 19th, 2022 and November 25th, 2022 with full non-refundable payment due by August 21st, 2022.

2023:

i. Travel between February 18th, 2023 and February 24th, 2023 with full non-refundable payment due by November 21st, 2022.

ii. Travel between March 11th, 2023 and March 25th, 2023 with full non-refundable payment due by December 8th, 2022.

iii. Travel between April 2nd, 2023 and April 16th, 2023 with full non-refundable payment due by January 1st, 2023.

iv. Travel between November 18th, 2023 and November 24th, 2023 with full non-refundable payment due by August 20th, 2023.

2024:

i. Travel between February 17th, 2024– February 23rd, 2024 with full non-refundable payment due by November 19th, 2023.

ii. Travel between March 16th, 2024 and April 14th, 2024 with full non-refundable payment due by December 17th, 2023.

iii. Travel between November 23rd , 2024 and November 29th, 2024 are with full non-refundable payment due by August 25th, 2024.

2025:

i. Travel between February 15th, 2025– February 21st, 2025 with full non-refundable payment due by November 17th, 2024.

ii. Travel between March 15th, 2025 and March 29th, 2025 with full non-refundable payment due by December 15th, 2024.

iii. Travel between April 13th, 2025 and April 27th, 2025 with full non-refundable payment due by January 13th, 2025.

iv. Travel between November 22nd , 2025 and November 28th, 2025 are with full non-refundable payment due by August 24th, 2025.

8.1 Reservations made at the Loyalty & Travel desk for the following travel dates require an $800 deposit, of which $500 is non-refundable at the time of booking:

2022:

i. Travel between December 21st - 31st, 2022. The $800 deposit becomes non-refundable as of May 1st, 2022 and full payment is due & non-refundable as of September 1st, 2022.

2023:

i. Travel between December 21st -31st, 2023. The $800 deposit becomes non-refundable as of May 1st, 2023 and full payment is due & non-refundable as of September 1st, 2023.

2024:

i. Travel between December 21st - 31st, 2024. The $800 deposit becomes non-refundable as of May 1st, 2024 and full payment is due & non-refundable as of September 1st, 2024.

2025:

i. Travel between December 21st - 31st, 2025. The $800 deposit becomes non-refundable as of May 1st, 2025 and full payment is due & non-refundable as of September 1st, 2025.

9. Loyalty & Travel - Changes to Reservations: Any changes/revisions made to a reservation including but not limited to: changes in dates, resort, room category, number of nights, number of guests and/or name changes will be subject to the current rates and promotions at the time of change. Reservation revisions made within “Penalty Period” will be subject to the applicable provisions outlined in “Clause#7.3- Loyalty & Travel Booking/Reservations- Deposit, Payment & Cancellation Terms” and/or “Clause#8- Loyalty & Travel Reservations-Special Deposit & Payment Terms” Guest will be responsible to pay for any difference in price.In the event of a change in value added promotions, the value-add promotions at the time of the change will supersede the previous offer; guests will receive only the promotions offered at the time of the change.

TRAVEL DATE REVISIONS ARE LIMITED TO A SIX (6) MONTH TRAVEL WINDOW FROM ORIGINAL TRAVEL DATES.

9.1 Sandals and Beaches Loyalty & Travel Reservation Revisions made 30 to 15 days prior to arrival which include but not limited to changing dates, reducing nights, reducing number of rooms and downgrading room category/ies will attract a penalty fee of $200 per person in addition to the applicable “Penalty Period” provisions outlined in in “Clause#7.3- Loyalty & Travel Booking/Reservations- Deposit, Payment & Cancellation Terms” and/or Clause#8- Loyalty & Travel Reservations-Special Deposit & Payment Terms” . Revisions made 14 days or less prior to arrival date, which include but are not limited to reducing number of nights, reducing number of persons and/or downgrading room category will be subject to full penalty.

9.2 Beaches Loyalty & Travel Reservations with the following travel dates will incur a $200 per person revision fee for any TRAVEL DATE CHANGES made within 120-31 days prior to original arrival date:

2022:

- February 19th – February 25th, 2022;
- March 12th – March 26th, 2022;
- April 10th – April 24th, 2022;
- November 19th – November 25th, 2022;
- December 21st – December 31st, 2022.

2023:

- February 18th – February 24th, 2023;
- March 11th – March 25th, 2023;
- April 2nd – April 16th, 2023;
- November 18th – November 24th, 2023;
- December 21st – December 31st, 2023.

2024:

- February 17th – February 23rd, 2024;
- March 16th – April 14th, 2024;
- November 23rd - November 29th, 2024;
- December 21st– December 31st, 2024.

2025:

- February 15th – February 21st, 2025;
- March 15th – March 29th , 2025;
- April 13th- April 27th, 2025;
- November 22nd - November 28th, 2025;
- December 21st– December 31st, 2025.

9.3 Reservations with the following travel dates will incur a $200 per person revision fee for any TRAVEL DATE CHANGES made within 90-31 days prior to original arrival date:

- June 1st - August 15th, 2022
- June 1st - August 15th, 2023
- June 1st - August 15th, 2024
- June 1st - August 15th, 2025

9.4 All requested changes to reservations are subject to Unique Travel's sole discretion.

9.5 Only one name change is permitted per reservation.

9.6 Changes are subject to all applicable airline fare increases, government taxes, security fees, fuel surcharges and other charges and restrictions.

9.7 If the revised reservation is subsequently cancelled, the cancellation penalties for the original dates of travel will apply.

10. Groups Contract: Terms and conditions such as, but not limited to, rates, discounts, payment requirements, and cancellations policies may vary based on but not exclusive to booking dates, travel dates, group size, blackout dates, resort occupancy, available inventory, etc. At the time of booking, and subsequently referenced in the Groups Contract, the requisite specifics pertaining to the governing policies and procedures will be clearly stated in the applicable terms and conditions”.

11. Special Requests: Unique Travel cannot guarantee that it will satisfy special requests including but not limited to requests for specific Hotel or Villa locations, adjoining rooms, bed sizes, and special in-flight meals or seating. Unique Travel is not responsible if such requests are not met.

12. Persons with Disabilities: Unique Travel cannot guarantee that destination airports, airport transfer vehicles, or Hotel accommodations are wheelchair accessible. Purchase price does not include any services that may be specially required as a result of a physical disability.

13. Room and Hotel Changes: Unique Travel may, for any reason, at any time, and without prior notice, substitute Hotels and/or rooms for accommodations of equal or greater value than those specified in Guest's reservation. Unique Travel shall not be liable for any loss or injury to Guest caused by such substitution of Hotel and/or rooms.

14. Substitution of Hotel: Unique Travel reserves the right to substitute Hotel(s)s for other Hotel(s) in a similar category, to substitute air carriers and to change dates without prior notice should circ*mstances so require. The Terms & Conditions agreed to by the guest shall apply with equal applicability to any resort which is the subject of substitution or deviation. Unique Travel nor Sandals and Beaches resorts shall not be liable for any claim made by the guest whatsoever, including but not limited to loss, compensation, or refund by reason of such substitution or deviation.

15. Future Air: Future Air is only an option for reservations made at the Loyalty & Travel Desk. A non-refundable $50 deposit per person is required for Future Air option. Quoted air rate is guaranteed inclusive of tax. Fuel surcharges are not guaranteed. Air carrier, flight schedules and routings will be provided when available. (Approximately 150 days prior to departure date). Submitted flight schedule must be accepted and paid for within 72 hours; in the event the aforementioned payment is not received, the Future Air will be cancelled, and the non-refundable future air deposit will be applied to the room balance. All air tickets are quoted for economy seats; upgrades to tickets will result in a revision to air rate. Voluntary changes to air carrier, flight schedules and routings may result in a revision to air rate. The purchase of Future Air does not guarantee a non-stop flight or a specific carrier. Certain carriers require full payment at the time a schedule is obtained. Name changes on tickets are not permitted. Revisions such as but not limited to date change and/or gateway changes are subject to new pricing and fees imposed by the flight carrier. Cancellation of room will automatically cancel air.

16. Flights & Air Carriers: All flight times, itineraries, carriers, equipment, and check-in times are subject to change or cancellation without notice. Guest should contact the airline within twenty-four hours of departure to confirm flight times, itineraries, and check-in. Certain fare class (special fares) do not allow for upgrades, preferential seating and other auxiliaries. Unique Travel is not responsible for any loss or injury to Guest for missed flights or connections, or if Guest is denied boarding. Guests with connecting flights should allow ample time for connections as specified by the airline and/or the connecting airport. Carriage and services provided by the airline, and the airline tickets are subject to the Warsaw Convention. Charter flights are conducted pursuant to U.S. Department of Transportation Charter Regulation, Part 380.

17. Airline Tickets & Vouchers: All airline tickets are sent to Guest or Guest's travel agent or tour operator approximately three weeks prior to travel. Airline tickets may be in the form of E-Tickets or paper tickets. Guests are solely responsible for said tickets. All airfares are set by the issuing airlines and are valid only for the specific flight purchased. Airline tickets may or may not be exchanged for other flights, depending on the rules of the issuing airline. Airfare may be completely non-refundable regardless of time of cancellation or change, depending on applicable airline carrier restrictions. A Hotel voucher is provided with the airline tickets and is required for check-in at the Hotel. Unique Travel is not responsible for Guest's failure to safeguard airline tickets or Hotel vouchers.

18. COVID-19: A respiratory virus, called Covid19, has been identified as the cause of an outbreak of respiratory illness that began in December 2019 in the city of Wuhan, Hubei Province, China. Additional cases have been identified in other countries. You can find updated information on the Center for Disease Control’s website. The health and safety of our guests is our number one priority. Prior to entering the Hotel, all guests will be administered a no-touch thermal scan to screen for fever. Anyone with any fever (≥38 C°/100.4 F°) will not be allowed to enter the Hotel. There is a risk in entry regardless of temperature checks, and all guests enter at their own risk. If you experience any symptoms of any illness while at the Hotel, please stay in your room and contact the Medical Center. Consultation charges will be waived. If you develop symptoms after leaving the resort, see a doctor right away and advise the Hotel. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Unique Travel Corp and Sandals Resorts International Limited, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19.

19. Travel Documents: PROOF OF CITIZENSHIP IS GUEST'S RESPONSIBILITY. Guest is responsible for furnishing proof of citizenship in the form of a valid passport, and any other documentation necessary for international travel. Guest should consult with their travel agent, or tour operator or airline, or appropriate government authorities to ascertain what documentation is necessary. Guest may be refused passage/entry if they do not possess the necessary travel documents. Unique Travel is not responsible for Guest's failure to obtain and safeguard necessary travel documents.

20. Customs and Immigration: Customs and/or immigration officials may, at their own discretion, deny Guest entry into their country, and/or seize, confiscate, or impound personal property. Unique Travel is not liable for any loss or injury arising from Guest being denied entry into any country or the seizure, confiscation, or impoundment of any personal property.

21. Baggage Limitations: Checked baggage is subject to restrictions imposed by the airline and applicable law. Please contact the airline for weight and size restrictions.

22. Travel Protection and Cancel for ANY Reason Waiver:

A. The Travel Protection Plan and Cancel for Any Reason Waiver contain both non-insurance (Part A) and insurance (Part B) components. Purchase and enrollment in the Plan are optional and once purchased the cost associated with Plan is non-refundable. Part A – Cancel for Any Reason Waiver is a non-insurance component and is provided by Unique Vacations, Inc. Insurance component Part B of the Plan is underwritten by United States Fire Insurance Company and brokered through Tripmate under policy plan #F389U. The Policy will contain reductions, limitations, exclusion, and termination provisions. Full details of the insurance coverage are contained in the Policy. All coverages may not be available in all states. For comprehensive, state specific details please refer to the complete Plan Document. This Plan provides insurance coverage that applies only to the covered trip.

B. Unique is not an insurer and does not have any liability for any coverage amounts. As a travel retailer, Unique is not qualified or authorized to answer technical questions about the benefits, exclusions, or conditions of any of the insurance coverages in the plan or to evaluate the adequacy of your existing insurance coverage. Unique and its employees may offer and disseminate travel insurance under the direction of Tripmate. You may wish to compare the terms of this plan with your existing life, health, home, and automobile insurance policies. If you have any questions about this coverage, contact Tripmate at 1-800-888-0432. Purchasing a travel protection plan is not required to purchase any other products or services offered by Unique Vacations.

C. Unique receives compensation and/or additional financial benefit in connection with the placement of insurance and from the sale of the Travel Protection Plan.

D. Information Privacy : Unique values and protects your privacy. Information that you share with us will be treated with care; we will not use or share personally identifiable information with our affiliates or with third parties except for the purpose of enrolling you in the Plan or otherwise assisting you in connection with the Plan or providing notice of a claim, and as otherwise required or permitted by law, such as disclosures to insurance regulatory authorities or in response to a subpoena. Please note that Tripmate/United States Fire Insurance Company may have personal information about you. Our Privacy Notice does not govern their use of information about you.

23. Compliance with Local and Other Law: Guest is responsible for knowing, obeying, and complying with the laws and regulations of their destination, and neither Unique Travel nor any Hotel Related Entities has any duty to inform or warn Guest about the destination's laws and/or regulations. Unique Travel and the Hotel Related Entities also regularly conduct business by electronic means (e.g., iPad) and signature, including but not limited to required SIGNING AND ASSENT AT CHECK-IN (in Paragraph 26.C), required SIGNING AND ASSENT to any waiver provision (in Paragraphs 30 and 31), and voluntarily signing and assent to waiver, agreement and/or release by Guest, and by continuing with the reservation and booking to CHECK-IN, Guest hereby ACKNOWLEDGES AND AGREES to the same, as applicable.

24. Compliance With Government Entities: Unique Travel, its affiliates, and parent as well as Sandals Resorts International Limited and/or Hotel related entities shall have the right to comply with any orders, recommendations, or directions whatsoever given by any government entity or by persons purporting to act with such authority, and such compliance shall not be deemed a breach of this agreement entitling the guests to assert any claim for liability, compensation or refund.

25. Airport Departure Taxes: Guest may be required to pay airport departure taxes to the government of their destination for each traveler as required by local law. Such taxes may not be included in the price of their vacation.

26. FORUM SELECTION AND CHOICE OF LAW:

A. AS AGAINST UNIQUE TRAVEL AND/OR ANY AFFILIATES, PARENTS, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES OR CONTRACTORS ONLY: ALL CLAIMS WHATSOEVER AGAINST UNIQUE TRAVEL, AND/OR ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES OR CONTRACTORS, ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO THE CONTRACT, OR GUEST'S VISIT TO HOTEL WHICH THE GUEST(S) CONTRACTED FOR OR RESIDED AT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO THE FORMATION, INTERPRETATION, CONSTRUCTION, WAIVER, MODIFICATION, PERFORMANCE, DISCHARGE, OR BREACH OF THE CONTRACT, OR THE EXISTENCE, EXTENT, OR BREACH OF ANY FIDUCIARY DUTY, OR ANY DUTY IN TORT, FOR PERSONAL INJURY, ILLNESS, OR DEATH, OR IN CONTRACT, OR PURSUANT TO ANY STATUTE, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COURTS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED AND GOVERNED EXCLUSIVELY BY THE LAWS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED WITHOUT REGARD TO THE CHOICE OF LAW PRINCIPLES THEREOF. GUEST(S) AGREE(S) TO PERSONAL JURISDICTION AND VENUE EXCLUSIVELY IN THE COURTS OF THE COUNTRY IN WHICH THE RESORT IS PHYSICALLY LOCATED FOR ANY PROCEEDINGS, CLAIMS OR LITIGATION WHATSOEVER.

B. CLAIMS WHICH INVOLVE SANDALS RESORTS INTERNATIONAL LIMITED AND/OR HOTEL RELATED ENTITIES, DIRECTLY OR INDIRECTLY - NOTWITHSTANDING CLAIMS IN THE FOREGOING PARAGRAPH 24.A., ANY CLAIMS WHATSOEVER ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO GUEST'S VISIT TO HOTEL WHICH THE GUEST(S) CONTRACTED FOR OR RESIDED AT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO PERSONAL INJURY, ILLNESS OR DEATH, OR IN CONTRACT, OR PURSUANT TO ANY STATUTE, THAT INCLUDE ANY CLAIM WHATSOEVER AGAINST SANDALS RESORTS INTERNATIONAL LIMITED, THE HOTEL, HOTEL MANAGEMENT COMPANY, AND/OR THEIR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, PARTNERS, JOINT VENTURES, AGENTS AND REPRESENTATIVES, DIRECTLY OR INDIRECTLY, EXPLICITLY OR IMPLICITLY, AND TO WHICH CLAIM UNIQUE TRAVEL AND/OR ANY OF ITS AFFILIATES, PARENTS, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR CONTRACTORS WHO MAY ALSO BE PARTY, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COURTS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED AND GOVERNED EXCLUSIVELY BY THE LAWS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED. AND FURTHER THAT THE COURTS OF THE COUNTRY IN WHICH THE RESORT IS PHYSICALLY LOCATED SHALL BE THE EXCLUSIVE VENUE/FORUM FOR ANY PROCEEDINGS, CLAIMS OR LITIGATION WHATSOEVER.

C. NOTICE OF REQUIRED SIGNING AND ASSENT AT HOTEL CHECK-IN - Notwithstanding the terms set forth in Paragraphs 26.A. and 26.B. of this Contract, the Guest will be required DURING THE HOTEL CHECK-IN PROCESS UPON ARRIVAL, to separately and specifically sign and assent to the Forum Selection and Choice of Law provisions.

D. The Guest is required to SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN, signature may be by electronic means (e.g., iPad), and the Guest is hereby on notice of same for acknowledgement and agreement.

E. IF THE GUEST DOES NOT SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN PROCESS, THE GUEST WILL NOT BE ALLOWED TO CHECK-IN AND WILL BE DENIED ACCESS TO THE HOTEL. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED. The Guest's Tour Operator and/or Travel Agent (to the extent one has been used) is being provided with this Notice and, in turn, said Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in Paragraph 26.C) to the Guest.

F. AT CHECK IN should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific Forum Selection and Choice of Law provisions, the cancellation penalty charges are 100% of the purchase price, including any applicable airline fees.

27. CLASS ACTION WAIVER: THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION AND SUPERSEDES ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. THIS CLASS ACTION WAIVER PRECLUDES GUEST FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING ANY CLAIM BROUGHT ARISING OUT OF GUEST’S STAY AT THE SUBJECT RESORT OR IN CONNECTION WITH THE STAY. EVEN IF APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION, PROCEEDING OR LAWSUIT WHATSOEVER AGAINST CARRIER AND/OR UNIQUE TRAVEL CORP. AND SANDALS RESORTS INTERNATIONAL LIMITED, AND THEIR RESPECTIVE PARENT CORPORATIONS, AFFLIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, AGENT AND REPRESENTATIVES SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. IF GUEST'S CLAIM IS SUBJECT TO LEGAL PROCEEDING UNDER PARAGRAPH 26 ABOVE, THE GUEST FURTHER AGREES AND ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND ESSENTIAL TO THE PROCEEDING OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ANY CLAIMS HEREIN. THE VALIDITY AND EFFECT OF THIS CLASS ACTION WAIVER MAY BE DETERMINED ONLY BY A JUDGE OR COURT OF LAW. GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRc*msTANCES FROM THE FORUM SELECTION AND CHOICE OF LAW PROVISION SET FORTH IN PARAGRAPH 26 ABOVE. Guest agrees that the parties referenced in PARAGRAPH 26 ABOVE that may be the subject of any claim by Guest can receive immediate judicial assistance to enforce this class action waiver.

28. LIMITATIONS PERIODS NO SUIT SHALL BE MAINTAINABLE AGAINST UNIQUE TRAVEL, ANY HOTEL OR HOTEL MANAGEMENT COMPANY, SANDALS RESORTS INTERNATIONAL LIMITED, THEIR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, AGENTS OR REPRESENTATIVES RELATING TO PERSONAL INJURY, ILLNESS OR DEATH OR LOSS OR DAMAGE TO PROPERTY, UNLESS WRITTEN NOTICE OF THE CLAIM, WITH PARTICULARS, IS ADDRESSED TO UNIQUE TRAVEL CORP. ATTENTION: CLAIMS, CALLE AQUILINO DE GUARDIA, NO. 8, IGRA BUILDING, PANAMA, REPUBLIC OF PANAMA AND IS RECEIVED WITHIN SIX MONTHS AFTER THE DEATH OR LOSS OR DAMAGE TO PROPERTY, OR THE ONSET OF THE INJURY OR ILLNESS. IN NO EVENT SHALL SUCH SUIT BE MAINTAINABLE UNLESS COMMENCED WITHIN ONE YEAR AFTER THE DEATH, LOSS OR DAMAGE TO PROPERTY, OR THE ONSET OF THE INJURY OR ILLNESS.

29. LIMITATION OF DAMAGES: UNIQUE TRAVEL, SANDALS RESORTS INTERNATIONAL LIMITED, ANY HOTEL OR HOTEL MANAGEMENT COMPANY, THEIR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, AGENTS OR REPRESENTATIVES SHALL NOT BE LIABLE TO GUEST IN ANY CIRc*msTANCES FOR: (A) ANY PERSONAL INJURIES OR PROPERTY DAMAGE ARISING OUT OF OR CAUSED BY ANY ACT OR OMISSION ON THE PART OF ANY AIR CARRIER OR GROUND TRANSPORTATION CARRIER; (B) EMOTIONAL DISTRESS, MENTAL SUFFERING, OR PSYCHOLOGICAL INJURY OF ANY KIND; OR (C) ANY CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES. UNIQUE TRAVEL AND ITS PARENT CORPORATION, AFFILIATES, SUBSIDIARIES INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, AGENTS AND REPRESENTATIVES, SHALL NOT BE LIABLE TO GUEST IN ANY CIRc*msTANCES FOR ANY PERSONAL INJURIES OR PROPERTY DAMAGE CLAIM ARISING OUT OF GUEST’S STAY AT THE RESORT OR IN CONNECTION WITH THE STAY, INCLUDING BUT NOT LIMITED TO, ANY ACTS AND/OR OMMISSIONS BY THE HOTEL, HOTEL MANAGEMENT COMPANY, AND/OR THEIR AGENTS AND/OR EMPLOYEES. GUEST AGREES TO RELEASE AND HOLD HARMLESS UNIQUE TRAVEL AND ITS PARENT CORPORATION, AFFILIATES, SUBSIDIARIES INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, AGENTS AND REPRESENTATIVES FOR ALL LIABILITIES CLAIMS, ACTIONS, DAMAGES, COSTS AND/OR EXPENSES WHICH MAY ARISE OUT OF OR IN ANY WAY CONCERN GUEST'S (OR GUESTS') STAY AT THE RESORT.

30. WAIVER OF LIABILITY: CANTILEVERED PRIVATE PLUNGE POOL WITH INFINITY EDGE AT SANDALS LA SOURCE LOCATED IN GRENADA AND AT SANDALS ROYAL BARBADOS IN BARBADOS - The Guest will be required DURING THE HOTEL CHECK-IN PROCESS UPON ARRIVAL, to separately and specifically sign and assent to the following waiver provision:
THE BALCONIES OF SOME OF THE ROOMS AT SANDALS LASOURCE GRENADA AND SANDALS ROYAL BARBADOS ARE EQUIPPED WITH A CANTILEVERED PRIVATE PLUNGE POOL WITH INFINITY EDGE ("BALCONY INFINITY POOL"). UNDERSIGNED GUEST(S) ACKNOWLEDGES AND AGREES TO FOLLOW ALL POSTED SAFETY PRECAUTIONS RELATED TO THE BALCONY INFINITY POOL INCLUDING, BUT NOT LIMITED TO, THE STRICT PROHIBITION AGAINST ENTERING THE INFINITY POOL'S OVERFLOW CHANNEL, RESTING, SITTING OR CLIMBING ON THE WALL(S) AND/OR EDGE(S) OF THE BALCONY INFINITY POOL, AND EVEN SO UNDERSIGNED GUEST(S) ACKNOWLEDGES HE OR SHE IS HEREBY ON NOTICE OF THE SAME AND AGREES TO ASSUME ANY ASSOCIATED RISKS. IN DOING SO, UNDERSIGNED GUEST(S)HEREBY WAIVES, DISCHARGES AND HOLDS HARMLESS UNIQUE TRAVEL, ANY HOTEL OR HOTEL MANAGEMENT COMPANY, Sandals Resorts International Limited, and their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives (TOGETHER, THE "RELEASEES") FROM ALL LIABILITIES, CLAIMS, ACTIONS, DAMAGES, COSTS AND/OR EXPENSES WHICH MAY ARISE OUT OF OR IN ANY WAY CONCERN THE UNDERSIGNED GUEST'S (OR GUESTS') USE OF THE BALCONY INFINITY POOL. UNDERSIGNED GUEST(S) UNDERSTANDS AND ACKNOWLEDGES THAT THIS WAIVER INCLUDES CLAIMS BASED ON NEGLIGENCE AND/OR THE ACTION(S) OR INACTION(S) OF THE RELEASEES. By signing below, undersigned guest(s) acknowledges that a different room without a balcony infinity pool is readily available for undersigned guest(s) and that he/she/they have declined such alternative accommodation.

30.1 The Guest will be required to SIGN AND ASSENT to the above waiver provision AT HOTEL CHECK-IN by electronic means (e.g., iPad) and Signature, and the Guest is hereby on notice of the same for acknowledgement and agreement.

30.2 IF THE GUEST DOES NOT SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN PROCESS, THE GUEST WILL BE DENIED ACCESS TO ROOMS EQUIPPED WITH A BALCONY INFINITY POOL AND/OR THE GUEST WILL NOT BE ALLOWED TO CHECK-IN AND WILL BE DENIED ACCESS TO THE HOTEL. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED.

30.3 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in Paragraphs 30) to the Guest(s). Should the Guest(s) decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, the same minimum cancellation charges set forth in clauses 4.1 and 4.2 above will apply.

30.4 AT CHECK IN should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific Waiver provisions in paragraphs 30, the cancellation penalty charges are 100% of the purchase price.

31. WAIVER OF LIABILITY: OVER-THE-WATER VILLAS, OVER-THE-WATER BUNGALOWS AND/OR ISLAND POOLSIDE BUNGALOWS (JOINTLY AND SEVERALLY THE “OVER THE WATER VILLAS”). THE OVER THE WATER VILLAS ARE PERCHED ON A DECK FLOATING ABOVE WATERS AND MAY BE EQUIPPED WITH INCLUDING BUT NOT LIMITED TO, A SEE-THROUGH GLASS FLOOR FOR VIEWING, A TRANQUILITY SOAKING TUB, AN OVER-THE-WATER HAMMOCK, AN OPEN PATIO DECK, AND A PRIVATE PLUNGE POOL WITH INFINITY EDGE (TOGETHER, THE "PRIVATE VILLA INFINITY POOL AND DECK AMENITIES"). GUEST(S) ACKNOWLEDGE(S) AND AGREE(S) TO FOLLOW ALL POSTED SAFETY PRECAUTIONS RELATED TO THE PRIVATE VILLA INFINITY POOL AND DECK AMENITIES INCLUDING, BUT NOT LIMITED TO THE STRICT PROHIBITION (1) OF ALCOHOLIC BEVERAGES, JUMPING, DIVING, SWINGING, HORSEPLAY, AND ROUGH PLAY IN OR NEAR THE PRIVATE VILLA INFINITY POOL AND DECK AMENITIES, AND/OR SPECIFICALLY FROM OR ON THE OVER-THE-WATER HAMMOCK, (2) AGAINST ENTERING ANY OF THE PRIVATE INFINITY POOL'S OVERFLOW CHANNEL, AND (3) AGAINST ANY RESTING, SITTING OR CLIMBING ON THE WALL(S) AND/OR EDGE(S) OF THE PRIVATE VILLA INFINITY POOL AND DECK AMENITIES, AND GUEST(S) ACKNOWLEDGE(S) THAT EACH OF THEM IS HEREBY ON NOTICE OF THE SAME AND AGREE(S) TO ASSUME ANY ASSOCIATED RISKS. IN DOING SO, GUEST(S) HEREBY WAIVE(S), RELEASE(S) AND DISCHARGE(S) AND SHALL INDEMNIFY AND HOLD HARMLESS THE RELEASEES FROM ALL LIABILITIES CLAIMS, ACTIONS, DAMAGES, COSTS AND/OR EXPENSES WHICH MAY ARISE OUT OF OR IN ANY WAY CONCERN GUEST'S (OR GUESTS') USE OF THE PRIVATE VILLA INFINITY POOL AND DECK AMENITIES. GUEST(S) UNDERSTAND(S) AND ACKNOWLEDGE(S) THAT THIS WAIVER INCLUDES CLAIMS BASED ON NEGLIGENCE AND/OR THE ACTION(S) OR INACTION(S) OF THE RELEASEES. Upon signature of acceptance, Guest(s) acknowledge(s) that a different room without THE PRIVATE VILLA INFINITY POOL AND DECK AMENITIES is readily available for Guest(s) and that he/she/they have declined such alternative accommodation.

31.1 The Guest may be required to SIGN AND ASSENT to the above waiver provision AT HOTEL CHECK-IN by electronic means (e.g., iPad) and Signature, and the Guest is hereby on notice of the same for acknowledgement and agreement.

31.2 IF THE GUEST DOES NOT SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN PROCESS, THE GUEST WILL BE DENIED ACCESS TO THE OVER THE WATER VILLAS AND/OR THE GUESTS WILL NOT BE ALLOWED TO CHECK-IN TO THE HOTEL. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED.

31.3 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in Paragraphs 30) to the Guest(s). Should the Guest(s) decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, the same minimum cancellation charges set forth in clauses 4.1 and 4.2 above will apply.

31.4 AT CHECK IN should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific Waiver provisions in paragraphs 30, the cancellation penalty charges are 100% of the purchase price.

32. Photography, Videotaping and/or other Collection and Use of Guest’s (Guests’) Likeness. The Guest(s) hereby grant(s) for himself/herself and all minor Guests his/her authorization, consent and permission to Unique Travel and each of the Hotel Related Entities, the other Releasees and/ or their promotional partners the right to photograph and video the Guest(s) during their stay at the Hotel and to use their image and likeness in such photographic, video and other visual portrayal(s) of the Guest(s), in any medium of any nature whatsoever, for any purpose, including and without limitation to security purposes, trade, advertising, sales, publicity or otherwise, without compensation to such Guest(s). All rights, title and interest in all photographs, videotapes or other works of authorship capturing Guest likenesses (including all worldwide copyrights therein) shall be the sole property of Unique Travel and/or the Resort Related Entities, as applicable, free from any claims by the Guest(s) and or any person deriving any rights or interest from such Guest(s). Guest(s) further hereby agree(s) for himself/herself and all minor Guests forming part of Guest’s Party to the collection and use of images and other personal data regarding Guest(s) as described in and in accordance with the terms provided in our Privacy Policy as in effect at the applicable time, which is incorporated herein by reference. The Privacy Policy is posted at www.sandals.com/privacy-policy/ and www.beaches.com/general/privacy/.

33. All Other Defenses Preserved: Nothing in this Contract shall exclude the application of any defense, including but not limited to any governing law limiting or excluding actions, claims, liability, or damages.

34. Use of Facilities and Activities: The Hotels provide several activities for the entertainment and enjoyment of Guests. Guests who participate in “Activities” (as defined below) acknowledge and accept that, by the very nature of such Activities, it is possible that injuries may be suffered without any negligence on the part of the Hotel, its employees or agents. Consequently, in acknowledgement of the foregoing, the Guests HEREBY RELEASE, DISCHARGE AND SHALL INDEMNIFY AND HOLD HARMLESS Unique Travel, Sandals Resorts International, Ltd. and the other Resort Related Entities, the hotel, hotel management company, and/or their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents and representatives (collectively, the “Releasees”) from all claims, demands, actions and/or damages suffered by the undersigned Guests in the participation of such Activities, except in the case of the proven negligence of the hotel, its employees or agents.

Activities. The term “Activities” as used above includes, but is not limited to, the following:

On Land: Running, relays, racing, basketball, shuffleboard, squash, tennis, table tennis, volleyball, weight training, aerobics, racquetball, golf, use of spa facilities, use of gym facilities, swings, slides, monkey bars, see-saws and other recreational facilities for children; and

In Water: Scuba diving, water skiing, wind surfing, snorkeling, sailing, water aerobics, kayaking, pedal boating, pool games, boat riding, swimming, use of the whirlpools, and races.

35. Personal Property and Safekeeping: The Releasees shall not be liable for any loss or damage to money, jewelry, clothing, or other valuables not turned over to the Hotel for safekeeping. In addition, electronic safe boxes have been installed in all rooms and we encourage their use.

36. Non-Smoking Policy: We are an environmentally friendly organization and as such, our guest accommodations are non-smoking. Failure to adhere to this policy will result in a US $250 cleaning charge.

37. Alcoholic Beverages: The Hotels provide and serve alcoholic beverages for reasonable consumption by, and the entertainment and enjoyment of, its Guests of legal drinking age at each of its hotels/resorts. Guests staying at the hotel/resort along with a minor or child (i.e., any individual or person under the age of 18) HEREBY KNOWINGLY AND VOLUNTARILY ACKNOWLEDGE AND AGREE that the responsible adult Guest shall not furnish, supply, or knowingly allow or permit the use, consumption and/or possession of alcoholic beverages by a minor or child during their stay. If Guest knows or has reason to know of the illegal use, consumption and/or possession by a minor or child of alcoholic beverages at the hotel/resort, and thereafter permits such use, consumption and/or possession, and the intoxicated minor or child injures or kills themselves or another, Guest understands by agreement and acknowledgement that it is possible the injury, death, damage or destruction occurred with and/or without fault on the part of the hotel/resort, its employees or agents, and HEREBY RELEASES, DISCHARGES AND SHALL INDEMNIFY AND HOLD HARMLESS THE RELEASEES from all claims, demands, actions and/or damages anyone may have against the Releasees in connection with or in any way incident or related to the injury, death, damage or destruction suffered.

38. Errors and Omissions: Please note that quotes, generated invoices, and our website may contain typographical errors or inaccuracies. Information contained in a quote, a generated invoice or on this website is subject to change and is not guaranteed to be free from errors or inaccuracies. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time, without prior notice (including after a quote or a reservation). Such errors, inaccuracies or omissions may relate but may not be limited to product description, pricing, promotion, holiday travel period and availability. We reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify, or clarify information on our website, except as required by law.

39. Travel Safety Warnings: Due to the fact that travel and tourism are constantly in a state of flux, please consult the U.S. State Department’s website at <travel.gov> and enter the name of the country(ies) that you plan to visit for the latest information concerning traveler safety, security, and health advisories. We suggest that you do so prior to the purchase of travel. Non-U.S. citizens are advised to consult their nation’s travel safety website and are welcome to consult the US government website.

Terms of Usage - Sandals Booking & Cancellation Policies (2024)

FAQs

How do I change my sandals reservation? ›

If you would like to make a change to an existing reservation, please call 1-888-SANDALS or 1 (305) 284-1300. One of our representatives will be glad to assist you.

How far in advance can you book a Sandals vacation? ›

When you start your vacation planning with Dreamday Destinations, we can book your Sandals or Beaches vacation as much as two years in advance. And you won't have to worry if you need to change your date, modify your reservation, or cancel because we handle those details so you don't have to.

How much do Sandals employees make in Jamaica? ›

How much do Sandals Resorts employees make?
...
Sandals Resorts Salaries.
Job TitleSalary
Purchasing Specialist salaries - 1 salaries reportedJMD 1,560,000/yr
Server/Waiter salaries - 1 salaries reportedJMD 840,000/yr
Customer Service Agent salaries - 1 salaries reportedJMD 1,240,000/yr
Housekeeping salaries - 1 salaries reportedJMD 480,000/yr
5 more rows

Is Sandals resort a timeshare? ›

We're at Sandals Ochi Beach in Jamaica on a one week Timeshare Exchange through RCI ( a timeshare exchange company). This is a huge adults only resort divided by a seacoast highway - the timeshare section is in the butler village on the hillside located in 4 unit villas sharing a pool.

Can I cancel Sandals reservation online? ›

The resort only allows you to cancel your booking through the phone. Cancel your booking by calling their customer service number. If you booked your vacation through a travel agent, you could have the travel advisor handle the cancellation for you. Unfortunately, you can't cancel your Sandals reservation online.

What is the cheapest time to go to Sandals? ›

Especially the 7-7-7 deals are popular to get discount upon discount. If you're looking to cut costs, it might be more effective to book outside of peak season, which takes place around mid-December to mid-April. Outside this period, you will find more availability and lower room rates.

How much should you tip a Sandals butler? ›

Guests generally tip 20 - 25 USD per butler per day, depending how well their service was perceived. A butler team serving the Butler Suites consist out of three butlers a day.

What Sandals Resort is the cheapest? ›

Sandals Ochi is the cheapest Sandals Resort. Starting at $234, the Great House Luxury provides easy access to the resort's best restaurants, bars, and amenities. Each room includes a personal balcony and a well-appointed en-suite bathroom.

How much do Sandals waiters make? ›

A good friend who works at one of the Sandals told us they make about $50 U.S. per week regular pay and then they are also paid another % depending upon how busy the rest is (this is where the tips included comes to play).

Do you tip at the Spa at Sandals? ›

At Sandals Resorts, we have a no tipping policy, as absolutely everything is included. Guests may only tip our wonderful Spa staff or our Butlers if they wish.

Is room service free at Sandals? ›

Room service comes free with all rooms, they have mini bars that will be stocked with what you want every day. You can order breakfast, lunch or dinner or just snacks.

How do you get free upgrades at Sandals Resorts? ›

Room upgrades can be done though agents at 1-888-SANDALS or when you arrive to the resort. However, they are subject to availability. If the room you want to upgrade to is available, you would have to pay the difference. I hope this helps!

What happened to Sandals Resorts? ›

Authorities in the Bahamas have not confirmed what killed three American tourists. Sandals Resorts said that it has installed carbon monoxide detectors in all guest rooms at Sandals Emerald Bay in the Bahamas, where three American visitors died earlier this month and a fourth became ill.

What does club level at Sandals mean? ›

If you book a Club Level room, you'll be met on arrival by Club Sandals Concierge. Expect warm towels (or cold) on arrival, private check-in at the Club Sandals Lounge, in-room and private resort orientation once you're escorted in, a Club Sandals Welcome packet, and more.

How much is sandals deposit? ›

Sandals and Beaches resorts only require a $400 deposit per room to secure your reservations. You can then make interim payments anytime, with your final balance being due 45 days before arrival.

Can you change the name on a Sandals reservation? ›

All requested changes to reservations are subject to Unique Travel' sole discretion, and any changes must be approved in writing. Only one name change permitted.

Can you smoke Sandals Resorts? ›

All Sandals Resorts in Jamaica have the same smoking policy, staying within the Jamaican laws. There is no smoking allowed in rooms, balconies, and common areas such as the beach, pool, etc. There are designated smoking areas on the resort.

What is the number 1 Sandals resort? ›

A: Sandals Grenada Resort & Spa is the best Sandals resort overall. It has been awarded the Leading All-Inclusive Resort” and “Grenada's Leading Resort”. Sandal's Royal Plantation and Sandal's Grand St Lucia are also highly recommended and awarded. But what is important to you might make you choose a different resort.

What brand of Sandals is best? ›

The most comfortable sandals to buy in 2022
  • Best Overall: Birkenstock Arizona Soft Footbed Sandal.
  • Best Wedges: Vionic Amy Wedge Espadrille Sandal.
  • Best With Strap: Naot Footwear Kayla Sandal.
  • Best With Arch Support: Therafit Eva Leather Adjustable Strap Slip-on Sandal.
  • Best Flip Flops: OluKai U'I Sandal.
Mar 13, 2019

Which Sandals resort is best for seniors? ›

If you're a chic couple, then you may venture for the busy nightlife at Sandals Ochi Beach Club and Sandals Royal Caribbean, but if you long for a quiet, romantic oasis, then Sandals Antigua or Sandals Royal Plantation may be your perfect match. Retirees, your dream vacation awaits you.

How do I get the best deal on a Sandals resort? ›

9 Ways to Save Money on a Sandals Resort Vacation
  1. Travel During the Off-Season for the Best Rates. ...
  2. Book Far In Advance (If Possible) ...
  3. Book a Room with Fewer Amenities. ...
  4. Use a Sandals Vacation Planner. ...
  5. Take Advantage of Discounts, Free Night Promotions, and Other Freebies. ...
  6. Sign Up for the Layaway Plan.
May 15, 2022

Do you tip Butlers at Sandals Resorts? ›

At Sandals Resorts, we have a no tipping policy, as absolutely everything is included. Guests may only tip our wonderful Spa staff or our Butlers if they wish. The amount is at your discretion, it should reflect your experience.

Does Sandals do anything for anniversary? ›

Anniversaries at the Resorts Made for Love

Whether you're newly wed or on your way to celebrating your 50th anniversary, Sandals offers the perfect destination, unique experiences and world‐class inclusions for you and your one and only to commemorate your special occasion.

Do you tip at all inclusive resorts? ›

How Much Do You Tip at All-Inclusive Resorts? For a one-week stay at an all-inclusive resort, a couple should budget to spend about $150 US (or the local currency equivalent) total in tips. This means that you should bring about $20 in small bills with you to spend on tips throughout the day.

Do Sandals Butlers iron clothes? ›

You may request for your butler to iron some clothes for you. There is also a cleaning services available on property at an additional charge. You are welcome to join our official Facebook group Sandals Ochi Beach Fans Official and see our pictures from guests and other information you might find helpful.

What does Sandals butler service include? ›

Butler Level guests can expect their departure to be just as smooth as their arrival. Your butler will arrange transportation back to the airport, provide you with all the information you need to checkout, assist you in folding your clothes for packing, and retain all your preferences for future Sandals visits.

Which Sandals resort is the smallest? ›

Sandals Halcyon

It's the smallest Sandals resort ever with only 169 rooms total.

Are Sandals couples only? ›

Because we wanted to make your vacation as romantic and relaxing as possible, only couples may stay at Sandals. But we open our arms to welcome singles, friends, and families to our fabulous Beaches Resorts.

Are Sandals staff paid well? ›

Sandals Resorts employees earn $60,500 annually on average, or $29 per hour, which is 9% lower than the national salary average of $66,000 per year.

How much do Sandals St Lucia employees make? ›

The average Sandals Resorts salary ranges from approximately $119,380 per year for a Business Development Manager to $119,380 per year for a Business Development Manager. Sandals Resorts employees rate the overall compensation and benefits package 3.4/5 stars.

What do resort workers in Mexico make? ›

The majority of all-inclusive staff members — including those who work in the maintenance, food and beverage and laundry departments — make about the equivalent of around $300 USD a month — and these workers actually had families to support.

How much do you tip butler in Mexico? ›

Tipping a Hotel Butler

It is considered standard to tip a butler who provides good service 5 percent of the room rate.

How much do you tip for a Sandals massage? ›

If you go to the spa, there is a 12.5% gratuity that gets added to the bill, and that is considered a tip but we usually give the massage therapists an extra $10 cash each for a couples massage.

Is there an ATM at Sandals? ›

There are no ATM's available at Sandals Ochi but guest can request cash from their card at the reception. However it is in Jamaican coin and it is a courtesy up to a maximum of US$100.00 and minimum of US$50 for the entire stay plus 10% service charge.

Can I change my Sandals destination? ›

You can easily switch resorts but do be aware that you will pay whatever the current promotion is for the resort you are looking at going to now. Contact your travel agent and have them arrange this for you.

Can I switch Sandals Resorts? ›

Loyalty & Travel - Changes to Reservations: Any changes/revisions made to a reservation including but not limited to: changes in dates, resort, room category, number of nights, number of guests and/or name changes will be subject to the current rates and promotions at the time of change.

Do you tip at Sandals? ›

The tipping policy is exactly what it says on the Sandals website. Tipping is prohibited with the exception of Personal Butlers and Spa staff. The tips and gratuity for all the other staff is included in your package price and they all receive a piece of that gratuity.

How do you get free upgrades at Sandals Resorts? ›

Room upgrades can be done though agents at 1-888-SANDALS or when you arrive to the resort. However, they are subject to availability. If the room you want to upgrade to is available, you would have to pay the difference. I hope this helps!

Top Articles
Latest Posts
Article information

Author: Mr. See Jast

Last Updated:

Views: 6571

Rating: 4.4 / 5 (55 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Mr. See Jast

Birthday: 1999-07-30

Address: 8409 Megan Mountain, New Mathew, MT 44997-8193

Phone: +5023589614038

Job: Chief Executive

Hobby: Leather crafting, Flag Football, Candle making, Flying, Poi, Gunsmithing, Swimming

Introduction: My name is Mr. See Jast, I am a open, jolly, gorgeous, courageous, inexpensive, friendly, homely person who loves writing and wants to share my knowledge and understanding with you.