Transformation services make up the range of technology-focused services that help a business improve its products, service delivery, development and approach. A transformation service provider can advise clients on a variety of approaches, including:
- Agile software development
- Business analysis
- Business optimization
- Project management
The rising complexity of technology has made it critical for many businesses to reevaluate their product and service delivery. Adopting new technology and procedures can help ensure a business continues to innovate and maintain its competitive edge.
Transformation services can include a planned methodology to ensure successful adoption of the new approach. These strategies typically involve defining use cases, creating policies, communicating to the organization and training the organization.
The transformation imperative
In today’s environment, many organizations are at a crossroads between innovation and status quo as the rate of new technology adoption increases. Technologies that used to be unique or unattainable for many organizations are growing in availability, which has made modernization critical to success.
Re-thinking existing solutions, capabilities and processes is now a required step in any modernization effort, but is especially true if an organization wants to improve its competitiveness and ability to adapt to change.
When embarking on your transformation journey, make sure you choose a partner with a proven approach that includes:
- Envision and plan: This is when the organization and its transformation or modernization partners establish a clear path to success. Existing processes and organizational change readiness is assessed to determine specific strategies for supporting the transformation.
- Align and communicate: Here, buy-in across the organization is established. Leaders and teammates are consulted to identify key problems and important steps that need to be maintained. This process ultimately helps promote sustainable change.
- Train and adopt: By using the latest training tools and processes, learning programs are deployed across the organization to help users understand the new way they’ll be working, ask questions and establish feedback loops.
- Measure and support: Last, success is measured, and plans are created and executed to help ensure your team is on track to accomplish its goals and the overall transformation is a success.
